Yes, this is exactly how I felt yesterday morning at work; my second call of the day was from a client flying on Continental Airlines, who had let a ticketing deadline expire. I had to call the airline to get a waiver code, and although I was confident I’d be given the okay to issue at Thursday’s rate, I groaned as I dialled their number. Why? Because due to Hurricane Ike’s merry romp towards Houston, CO had announced that they were closing down operations for a couple of days. Which meant that their reservations lines would be jammed with calls…