My world is getting ready to change. I’m sitting in “mute” as a web-based conference is beginning to learn a completely new way of pricing records.

The conference is designed as a fairly standard looking chat window with private message capability, and it’s got an integrated Power Point presentation window.

The usual fol-de-rol at the beginning, along with lots of people unsure as to why they’re there, and later someone will put the entire conference on hold and we’ll have to listen to their hold music. Happens every time.

And there we are, someone has put us on hold and we hear the music. That didn’t take long.

Apparently some of the information that I need is not that easy to find, I need to contact someone for logins/passwords for training for the agents. This all has to be done by a specific date, but in the meantime I don’t have a lot of free time handy to even get the preliminary piece installed on everybody’s sets. Yikes.

Oh, goodie.

(later)

Conference over. Most pressing questions, problems and concerns not addressed, as per usual. Double helpings of “oh, goodie” for all.